Clear Skye named a Gartner Cool Vendor in Identity-First Security.
Read more about the recognition
CUSTOMER SUCCESS

Technical Support

TECHNICAL SUPPORT

Question for the Clear Skye team? We've got this.

Clear Skye offers world-class technical support to every customer. Our team comprises experienced professionals with deep product knowledge and real-world experience. The goal of our technical support efforts is to help our customers resolve issues as quickly as possible.

Customers can submit requests via the Customer Portal. If you don't have access to the portal, please call us at +1 (888) 997-7593.

Submit a Support Request

New Case Submission Process

All cases should be opened via the Clear Skye Customer Portal.

Submitting cases via the Customer Portal allows Clear Skye to provide a single way to engage with our customers and ensures that we have proper visibility into request status so that we can provide the highest level of support.

Once a case is opened, Clear Skye communicates with customers via email, Slack, or a phone/web session to facilitate a resolution. Case status updates will be available via the Customer Portal on the case record.

Call Us

Toll-free
+1 (888) 997-7593
US +1 (415) 619-5001
UK +44 800 652 4776

Our Address

2340 Powell Street
Suite 325
Emeryville, CA 94608
United States