Clear Skye Support

Clear Skye provides resources designed to assist our customers in finding the answers they need when they need them.

Customer Portal

Identity Security and Governance on ServiceNow with Clear Skye

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Support Resources

Support Program Guide

For more information

*Some resources require log-in and active customer/partner status

Feature and Enhancement Requests

Feature and enhancement requests may be submitted directly to Clear Skye product management
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Clear Skye support may also convert a case to an idea (and subsequently close the case) if it is determined to be a feature or enhancement request.

Submit Request

Local Coverage

Support Availability

Americas

8 AM - 8 PM
Central Standard Time
Monday - Friday

Europe, UKI, Middle East & Africa

8 AM - 8 PM
Central European Time
Monday - Friday

Asia Pacific

8 AM - 8 PM
Australian Central Time
Monday - Friday

Clear Skye Customers are entitled to support during the hours listed above for the region where the ServiceNow data center in which Clear Skye IGA is installed resides.

Clear Skye Support

Get Help

Support Resources

Knowledge Base

Documentation

Help

Cases

Support Program Guide

Feature and Enhancement Requests

Local Coverage

Support Availability

Americas

Europe, UKI, Middle East & Africa

Asia Pacific

Product

Solutions

INdustries

Company

Resources