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The foundation of identity governance and administration (IGA) is the systematic extraction, transformation, and load (ETL) of enterprise-wide data for as many business applications as possible. Fully answering the IGA question “Who has access to what?” requires knowing as much as possible about the people, application accounts, and application entitlements in use throughout the enterprise.
Most organizations will see the benefits of direct connections between their Clear Skye IGA system and their enterprise business applications using both our standard connectors and the broader Clear Skye connector framework.
Clear Skye IGA connectors make it almost effortless to integrate many applications to bring them under governance. Clear Skye IGA currently ships with the following connectors:
For business applications and systems not covered by our connectors, organizations can easily automate the last mile of identity access management through our out-of-box capabilities, leveraging REST/SOAP/SCIM, JDBC, ServiceNow Flows (no-code/low-code workflow engine), Integration Hub spokes, RPA bots, JavaScript Code Libraries, and PowerShell Scripts.
Most organizations have some applications that standard integration protocols, either for technical or operational reasons, cannot access. The Clear Skye Connector Framework provides an easy way to manage these systems and provides the same end user experience as systems automated with more traditional integration methods. Clear Skye IGA handles disconnected systems like applications with direct connectors for automation, providing a more manageable way to onboard and maintain the long tail of disconnected enterprise systems. Having both disconnected and connected systems included on the same provisioning platform means that IT has a single pane of glass to manage ALL applications. No need for additional integrations, customizations, or worrying about clunky ITSM system handoffs, external file handling, or email inbox processing!
Clear Skye uses native ServiceNow functionality to support data imports via CSV and JSON text files from on-prem or cloud-based file servers, S/FTP hosts, or HTTP/S services. Additionally, you can leverage ServiceNow Data Import Sets (ServiceNow’s ETL engine), which adds support for importing data via Excel files and several other formats.
The Clear Skye Connector framework allows organizations to connect to legacy and modern systems quickly and easily. Our approach to bringing applications under governance helps our customers reduce the cost, complexity, and risk of integrating business and IT applications with their identity governance solution. The Clear Skye connector framework, driven by ServiceNow digital workflow and service management, is responsible for automating the fulfillment of IT-related access automation. Access decisions can be linked to a person’s employment lifecycle to automatically grant and remove access as users join, move about, and leave the organization.
The standards-based Clear Skye IGA REST (SCIM), LDAP, and JDBC connectors can be leveraged for various applications. These connectors can provide full-featured integrations through simple configuration for their identity access management actions without the need to write any custom code. In addition, Clear Skye leverages native ServiceNow Connections and Credentials technology, providing native support for many different authentication methods. This technology also disassociates the authentication mechanism from the connector framework so the authentication can change and adapt as your enterprise security evolves without impacting the connector or provisioning configuration within Clear Skye IGA.
The power of having current data on all user access permissions cannot be understated. It also provides real-time visibility into who has access to what and how they got that access. This is critical for overall visibility into the security and risk posture of the organization. This visibility can manifest itself in prominent places like Access Reviews and Access Dashboards and also enrich any other workflow on the ServiceNow platform.
The Clear Skye Connector Framework provides everything an organization needs to automate user access for all applications:
Out of the box connectors for commonly used applications.
Robust, standards based ways to connect to applications without pre-configured connectors.
Simple management of disconnected systems, including the native extension of your current ITSM processes.
Visibility of user access permissions across your enterprise within your ServiceNow platform.
