Access Review Overview

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Clear Skye User Access Reviews is a powerful solution designed to simplify the user access certification process while enhancing security and regulatory compliance. 

By integrating seamlessly with the ServiceNow platform, it allows users to perform access reviews through the familiar ServiceNow Service Portal, eliminating the need for traditional methods like emails and spreadsheets.

Leverage familiar workflows and interfaces to increase user participation and accuracy.

Organizations today are under significant pressure to meet the requirements of various regulations, including HIPAA, SOC 2, ISO 27001, GDPR, CSA STAR, SOX, and PCI DSS, all of which mandate strong controls for certifying user access to critical systems.

Clear Skye Access Review
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Perform user access reviews with ease.

One of the primary challenges organizations face in conducting these reviews is the sheer amount of effort required to collect and analyze the necessary data. Ensuring that the data is accurate, up-to-date, and delivered to the correct reviewers can be a complex and time-consuming task. This is where Clear Skye User Access Reviews truly shines. By automating much of the access review process and integrating with ServiceNow, Clear Skye eliminates many of the manual steps involved, making it easier for organizations to remain compliant and prepared for audits.

Clear Skye offers several innovative features that set it apart from other access review solutions. These features are designed to make the review process more efficient, accurate, and flexible while ensuring that organizations can meet their security and compliance obligations.

Access Review Key Benefits

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‘Always On’ Identity Warehouse

At the heart of Clear Skye’s access review solution is the Identity Warehouse, a continuously updated repository of user access data. The Identity Warehouse is automatically updated as changes occur in the system, ensuring that the data being reviewed is always current and relevant. This feature significantly reduces the time and effort required to gather data for audits, as all relevant access information is stored and maintained in one central location. 

With this feature, administrators no longer need to worry about whether the data they are reviewing is accurate or up to date, which is crucial for maintaining the integrity of the access review process. It also helps organizations stay audit-ready at all times by ensuring that all relevant data is available when needed.

Whenever an organization needs to launch a review campaign, the necessary data is already prepared and ready to be pulled into the review process.

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Enhanced Reviewer User Experience

One of the most significant barriers to successful access reviews is user adoption. If the process is confusing or cumbersome, end users may delay or fail to complete their review tasks. To address this challenge, Clear Skye Access Reviews leverages the existing ServiceNow interface, which many users within the organization are already familiar with.

By integrating with ServiceNow, the platform eliminates the need for users to learn a new system or remember a separate URL to complete their access reviews. Instead, they can perform their tasks through the same portal and workflows they use for other business processes.By simplifying the review process and embedding it within the workflows users already know, Clear Skye helps organizations achieve more accurate and timely reviews.

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Configurable Review Actions

Another key feature of Clear Skye User Access Reviews is flexible and configurable review actions, which allows organizations to tailor the review process to their specific needs. Often, reviewers are asked to certify access to systems or data without having enough context to make an informed decision.  

In some cases, they may not be the appropriate person to perform the review. Using Clear Skye User Access Reviews, a reviewer can be given the option to see the last five decisions made for a specific user or compare the access of one individual with their peers. This additional information enables reviewers to make informed decisions.

When a reviewer feels they are not the right person to certify access, they can delegate the task to someone else who may be more familiar with the user’s access requirements. This flexibility ensures that reviews are not only completed more accurately but also more efficiently.

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Unparalleled Review Flexibility

Clear Skye provides greater flexibility in how and when reviews can be conducted. Access reviews should not only be used for periodic certification; using them to ensure that an organization’s policies and data quality are in line with expectations delivers great additional value. With Clear Skye’s review engine, review campaigns can be configured to review any data or relationships stored in the Identity Warehouse.

For example, an organization could set up a review campaign to ensure that every contractor has an end date, or that every system entitlement has an assigned owner. These types of reviews can help organizations maintain control over their systems and data, ensuring that policies are being followed and that access to critical systems is properly managed. 

Clear Skye User Reviews offer a direct integration with ServiceNow Integrated Risk Management that can automate the process of tracking compliance and risk. Access review data can be used to create automated indicators that feed into risk controls defined in IRM, allowing organizations to better track and manage their risk posture.

By linking access reviews with risk management controls, organizations can create a more comprehensive view of their security landscape.

Access Review Summary

Clear Skye User Access Reviews offers organizations a comprehensive solution for managing user access certification within the ServiceNow platform. By streamlining the access review process, providing configurable, and integrating with risk management tools, Clear Skye helps organizations maintain security, comply with regulations, and stay audit-ready at all times.

Clear Skye - Identity Security and Governance Administration

Clear Skye User Access Review processes lead to higher participation and quicker completion of campaigns.

Clear Skye - Identity Security and Governance Administration

Clear Skye’s configurable review actions provide additional context and options for reviewers, helping them make informed decisions.

Clear Skye - Identity Security and Governance Administration

Integrating access reviews into broader organizational workflows with Clear Skye makes it easier to maintain security and compliance across the entire business.

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