Download the latest Identity Security Report
- ProductsSolutionsIndustriesResourcesSupportCompany
Schedule a Demo
Epic Systems, a leading electronic health record (EHR) solution, is trusted by countless hospitals and health systems to streamline operations and help maintain regulatory compliance.
By leveraging Clear Skye’s deep integration with Epic and native presence on ServiceNow, hospitals and healthcare systems can simplify user access automation using their existing end-user portal, improving IT productivity and making sure healthcare workers can focus on patient care.
The Clear Skye IGA Epic connector integrates seamlessly with existing workflows. Your teams won’t need to learn a new workflow system—everything you need is within the familiar ServiceNow interface.
Clear Skye leverages the robust no- and low-code workflow capabilities your existing workflow automation solution provides to manage identity in your Epic environment.
Clear Skye IGA’s Epic Connector offers deep integration capabilities, allowing for seamless management of Epic records and compliance with training policies.
EMP and SER Record Handling
Effortlessly create and update EMP (user login) and SER (scheduled Epic resource) records. Assign multiple security templates and sub-templates to EMP records, ensuring that all necessary security measures are in place according to your organization’s needs.
Tailored Business Processes
Assign any EMP or SER items required as part of your business processes, enabling a customized approach to identity and security management that aligns with your operational workflows.
Training Workflow Automation
Integrate Epic training requirements directly into your workflows to ensure compliance with your institution’s training policies. This automation helps enforce training protocols efficiently, making it easier for users to meet necessary education requirements.
Clear Skye’s Identity Governance and Administration (IGA) capabilities empower organizations to manage Epic users under a comprehensive identity governance framework.
Seamlessly integrate your Epic users into your overall identity governance strategy, ensuring consistent policies and practices across your organization. This integration helps maintain a secure environment while simplifying user management.
Easily conduct regular reviews of your Epic users to confirm that only authorized personnel have access to sensitive data and systems. Easily validate a user’s Epic role through approvals from their manager or coordination with the Epic team, reinforcing accountability.
Fully automate the process for requesting Epic accounts through approvals, predefined policies, or ServiceNow workflows. This automation reduces manual intervention, speeds up onboarding, and enhances the user experience.
Leverage Clear Skye’s Separation of Duties (SoD) capabilities to identify risks and prevent violations in real-time. This proactive approach helps mitigate potential security threats by ensuring that conflicting duties are appropriately managed.
Epic data, identity information, and operations are seamlessly managed. Importantly, no data ever leaves your ServiceNow environment or your network, safeguarding sensitive information.
Communication between ServiceNow and your Epic environment occurs via the ServiceNow MID Server. This architecture ensures that your important healthcare data remains within your control.
By utilizing the ServiceNow MID Server, Clear Skye’s Epic Connector guarantees secure interactions with your organization’s Epic system. The MID Server plays a crucial role in protecting and encrypting data, as well as authenticating and authorizing API calls.
This secure framework ensures the integrity of all data exchanged between your ServiceNow instance and internal systems, including Epic, aligning with industry standards and compliance requirements.
With the Clear Skye IGA Epic Connector, healthcare organizations can confidently manage their identities and data without compromising security. With Clear Skye, you can effectively govern your Epic users, enhancing security and compliance while streamlining identity management processes.
