When it comes to access certification, the old saying is true: You can’t manage what you can’t see. When auditors don’t know who has access to what, whether access is appropriate, and whether exceptions have been made, accountability suffers, and leadership has little insight into who’s managing the IGA process. What’s more, manual processes and poorly integrated business systems increasingly threaten a company’s ability to respond to zero-day cyber threats.
Clear Skye simplifies access certification by enabling your team leaders and application owners to leverage the ServiceNow Service Portal they’re already using. Instead of becoming a nuisance, access certification campaigns now promote accountability to the business and improve compliance efforts.
Compliance with government regulations or industry standards is an essential part of doing business. Enterprises need to review and document who has access to critical data and systems – and whether they really should. But without a centralized hub for managing application access reviews, the situation quickly descends into a poorly managed mess of spreadsheets, emails, and late-night meetings. These processes are error-prone and time-consuming, and they’re nearly impossible to audit accurately.
By running Clear Skye IGA natively on the ServiceNow Now Platform, internal auditors can perform reviews within the Service Portal they’re already using. IGA teams can focus less on manual tasks and more on developing governance strategy – ensuring that tasks such as onboarding, deprovisioning, and password management meet compliance requirements before the auditing process begins.
Regulatory requirements are only getting more burdensome. Security threats are only growing in number and severity. That last thing that an enterprise needs is yet another portal, complete with its own workflows and idiosyncrasies, to add complexity to the access review process.
Clear Skye IGA lets teams stick with what they know. ServiceNow has more than 3 million active users per day. The Service Portal is the frontend for ITSM at enterprises around the globe. Using the same portal that employees know and love removes the friction that can stall the review process and enables teams to hit the ground running with speed and efficiency.
Access review shouldn’t be a one-and-done process. In a dream world, enterprises would learn best practices from their audits, such as which levels of access are most appropriate for specific users and groups. Not only does putting this guidance into place make life easier for auditors, thanks to faster certification reviews. It ensures that end users across the enterprise remain in compliance day in and day out. This establishes a corporate culture where governance no longer stand in the way of getting work done but actually helps employees work faster.
This doesn’t have to be a dream. With Clear Skye IGA, access review becomes a continuous process, not a project saved for the audit cycle. IGA teams gain clear visibility into – and control over – which users and groups have access to which systems. Running natively on the Now Platform enables teams to leverage features such as automated incident response, which closes access gaps quickly and helps enterprises stay a step ahead of security threats.
Successful access reviews are critical to the ongoing audit and security needs of an enterprise, so it’s no surprise that executive leadership wants regular progress updates. For most teams, this means crunching raw data and custom reports – and all the notes that go with them – and triple-checking the numbers before heading into the meeting. These manual tasks only add to their workload, and the copy and paste process only leads to inaccuracy.
Being native to ServiceNow, Clear Skye IGA allows the executive team to use Service Portal dashboards to see an at-a-glance view of the metrics that matter most, at their convenience. Reviewers spend less time preparing reports and more time finishing the auditing work that matters most –including assessing the high-level risks that could lead to non-compliance.
Silos are great for farms, but they’re bad for making security decisions such as who should have access during a review campaign. Without this insight, access review decisions can remain a box ticking exercise.
With direct access to the Now Platform, Clear Skye IGA connects identity management relationships and workflow with other ServiceNow modules, including Security Operations (SecOps), Governance, Risk, and Compliance (GRC), and the Configuration Management Database (CMDB). This gives reviewers easy access to information not limited to privilege and access policies but including other information such as security incidents relating to the person being reviewed from SecOps. And since ServiceNow is all about workflow automation, this also lets IGA teams automate common deprovisioning tasks such as which access to remove as a result of decisions – giving them the time they need to focus on more critical tasks.
Hear from customers, independent industry experts, and members of our executive team who believe that Clear Skye is A Better Way to IGA.
Make Access Review Work Better. See Clear Skye access reviews in action — schedule a demo today