Your colleagues and business partners need access to applications in order to do their jobs. Whether they’re employees, contractors, or partners, their security access matters and will change at each stage in their relationship with your business: Onboarding, conversion to full-time, job change, termination, and retirement.
In the absence of policy-driven processes, managers typically approve users for much more access than they actually need, while administrators can leave privileged accounts active for far too long. This opens the security barn door to fraudulent use of accounts and is an easy vulnerability for hackers to exploit.
Clear Skye IGA automatically provides application access using a policy-driven approach that’s aligned to your ServiceNow Platform investment. Users are granted the right access at the right time, while provisioning of access is seamlessly managed through the Service Portal. Reduce complexity, automate repeatable workflows, shorten time to value, increase productivity, and decrease total cost of ownership for your IGA program.
When employees don’t have access to the business applications they need, productivity and efficiency suffer. When employees have access to the business applications they don’t need, your risk exposure is increased. Neither situation is ideal for an enterprise – but both are all too common. The solution is often automation, but automating a flawed process only makes the problem worse.
That’s where role- and attribute-based policy access comes to the rescue. Clear Skye IGA matches privileges to the systems that a user has access to, along with the level of security that those systems require. This enables organizations to segregate duties or otherwise restrict a user’s access to certain systems based on their role. It also restricts access unless user stake specific steps, whether it’s keeping security patches up to date or requesting access from the appropriate manager.
At its core, identity lifecycle management is a series of workflow processes that are repeated for hundreds of enterprise applications and thousands of employees. Whether these processes involve log-in, remote access, responding to Help Desk tickets, or determining authorization levels, they need to be universal and consistent, with rare exceptions logged and flagged for further review.
Automating these processes for individual roles or applications is a key maturity step forward. Enterprises can reap even more benefits by extending this automation to all workflows. This is only possible when an IGA solution is native to the Now Platform such as Clear Skye IGA, which works natively as part of ServiceNow’s Flow Designer. As enterprises modernize business processes, automated identity management seamlessly complements new workflows. Employees across the enterprise spend less time filling out forms and waiting for approvals – and more time focusing on the high-value work they were hired to do.
There’s more to onboarding new employees than just providing access to enterprise applications. New employees have to meet withHR, complete their training, get their IT hardware, make sure the office keycard works, and find the coffee machine. Existing employees will go through ongoing updates to access as their roles change, as new hardware is rolled out, and as new training programs are introduced.
Managing all these changes in an ad hoc manner may work for small teams, but not for enterprises. And what about the auditing requirements? With IGA native to the Now Platform, Clear Skye IGA helps automate the provisioning of application access, hardware requests, physical security, training modules, and more through a seamless experience – the familiar ServicePortal. Employees have a one-stop shop for requesting what they need. IGA team scan approve, restrict, and manage provisioning of access all in one place. Providing a seamless experience breaks down the workflow obstacles to identity management that lead to inefficiency and frustration throughout the enterprise.
Hear from customers, independent industry experts, and members of our executive team who believe that Clear Skye is A Better Way to IGA.
Make Identity Lifecycle Management Work Better. See Clear Skye lifecycle management in action — schedule a demo today